Kamon lets you request deletion of your account and associated personal data at any time, directly in the app or by email. This page explains how, and exactly what happens to your data.
How to request deletion
In the app (fastest): Open Kamon → tap the menu → Settings → scroll to the bottom → tap Delete Account → confirm. Your account and personal data are removed immediately.
By email: If you can't access the app, email info@vikasam.co.uk from the address associated with your account (or include your registered phone number/username) and ask us to delete your account. We will action this promptly.
What gets deleted
As soon as a deletion request is confirmed, the following happens immediately — there is no waiting period:
Deleted or removed
Kept
Name, username, and password
Phone number and address
Society/community membership
Push-notification token
Helper skills, availability, and leave records
Auto-accept and preferred-helper settings
Chat messages you sent
Records of completed bookings and any ratings/reviews, kept for accounting, dispute resolution, and platform integrity — but no longer linked to your name, phone number, or address (shown as "Deleted User")
Any information we're required to retain by law
Any booking that is still open or in progress at the time of deletion is automatically cancelled. Your account is immediately deactivated and can no longer be logged into or matched with new bookings.